FAQ for LAUSD parents

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LAUSD parents FAQ


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Is there a place where parents can ask questions or voice their concerns about the school shutdown? 

Yes, call the LAUSD Hotline at (213) 443-1300 available Monday through Saturday, from 6 AM to 6 PM. 

Is there a place where students and/ or parents can ask questions about mental health services and other essential services? 

For help managing fear, anxiety and other challenges related to COVID-19, please dial (213)241-3840 or visit Student Health and Human Services to learn about how to access essential services during this public health crisis, such as food, shelter, physical/mental health support, and more.




When will schools be re-opened?

School sites are closed through end of academic year: Physical school sites will not reopen this academic year of 2020. LAUSD's decision parallels advice from local and state health officials and is the right step, given the increase in cases in California and the gaps in knowledge we still have about how the virus spreads and is best treated. The closure announcement reinforces the need to address critical issues, such as matrix/staffing assignments for next year and graduations and culminations. We don't have complete answers yet, but we are working every day to get clarity.


Will the school year be extended into the summer to make up for the closure?

Expanded summer school is likely. We are talking with LAUSD about announced plans to hold virtual summer school in four-week blocks. The program is still in the development stage but it likely will involve serving a higher number of students than usual and classes beyond the typical credit recovery courses. On a related note, there have been no discussions about extending the school year.




How will schools keep my child learning?

LAUSD and your child’s teacher have arranged a variety of options, from online resources to take-home packets, to keep your child learning during the closure. There are also great online groups like Parents Supporting Teachers that are sharing resources as well as educational programs on PBS with additional online resources for parents.


How can I help my child to continue learning during this crisis? 

If possible, provide a quiet place for your child to study and work on whatever assignments the teacher provides. Stay calm and reassure your child this is a temporary situation. Encourage your child to follow a daily schedule to do his school work and to follow any instructions given by the teacher. These are some of the things you can do to help your child’s continuity of learning. 





I’m an LAUSD parent who would like to use the drive-up food distribution centers. How do I do that?
The drive-up food distribution centers will be open beginning Wednesday, March 18, and will be open for pickups Monday through Friday from 7 am to 10 am. Each child can take home two meals. To find the closest distribution center, see the map and list of locations here.

Will I need to provide proof that I am an LAUSD parent?
No, you will not need to provide proof, and no one will be turned away.


Do I need to take my child to the food distribution center in order to pickup food? 

No, you do not need to take your child to the food distribution center to pickup the food. 


If I have more than one child in LAUSD schools will I be able to pickup food for all my children in one trip? 

Yes, when you drive through tell the attendant for how many children you are picking up food.


Do I need to register or fill out a form before I go to a food distribution center? 

No, you do not need to register or complete any paperwork to use the food distribution centers. 

Will there be childcare or learning sessions at the food distribution centers?
No, the centers are for food distribution only.


What is the plan to keep volunteers and families picking up food safe at the food distribution centers?
Safety is a top priority. Specific safety protocols,deep and constant cleaning protocols, and social distancing measures will be in place, including a plan for volunteers to place food for pick up on a table instead of handing items over directly. Families will then drive up to the table and pick up the items.




My child did not bring home any device or resource from school to help him study. Will we be getting a device or resource from LAUSD? 

Yes, if your child did not take home a device from school, the district is making arrangements to have them picked up soon.



*ca.p-ebt.org is a service delivered by Code for America on behalf of the people of California. Click here or the image to apply for P-EBT benefits.* 


What are ‘P-EBT’ or Pandemic EBT benefits?

Due to coronavirus (COVID 19), children who are eligible for free or reduced-price meals at school will get extra food benefits. These food benefits are called Pandemic EBT or P-EBT benefits. P-EBT benefits help families in California buy food when school is closed.

Who is eligible for P-EBT benefits?

Children are eligible for P-EBT benefits if: 

  • Their school is closed due to coronavirus (COVID 19); and

  • They are eligible for free or reduced-price school meals


Early Childhood Education - Distance Learning Resource Page

"Welcome LAUSD families! Our early education centers are closed for the safety and well being of our communities. We want to support you and make it possible for your children to continue learning and growing during this time.  This website will serve to give you information and available resources to help your preschooler learn at home."



Dream Resource Center

Visit the Dream Resource Center for the latest information and resources on immigration and COVID-19. 

From the Dream Resource Center:

“Immigrant communities are being heavily impacted by this health crisis, so we have compiled a list of resources from organizations that will be of aid during this difficult time.”

Find Free Meals At These Drive Up Food Centers

Encuentre comidas gratis en estos centros de comida


Thursday, May 21

Today, parents, teachers and students from LAUSD public schools facing co-location will hold a car caravan to the houses of three board members of charter schools seeking to co-locate public schools for the 2020-21 school year. They are demanding that the charter school board members of Gabriella Charter School revoke their application for the $1.3 million loan and that all three charter companies do the right thing by prioritizing health and safety by revoking their applications to co-locate.


Click here or the image to watch the Facebook Live video.








Tuesday, March 24 

Uber to offer discounts for parents to pick up food at the LAUSD food centers. Read more here or click image.