COVID-19 Resources

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Novel Coronavirus (COVID-19)

Find information about COVID-19 and the latest updates here. If you have questions and would like to speak to someone, or need help finding medical care, call the Los Angeles County Information line 2-1-1, which is available 24/7.


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Safer at Home

In response to the COVID-19 crisis, Mayor Garcetti has implemented an emergency order to help keep Angelenos safe during this crisis.


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Ron Alperin - LA Controller

L.A. Controller Ron Galperin’s COVID-19 Resource Hub contains data and information to help L.A. residents and businesses make it through the coronavirus pandemic.

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Learn More about COVID-19 in LA County, and What it Means for You

The Los Angeles County Department of Public Health (Public Health) is cooperating with the Centers for Disease Control and Prevention (CDC) to response to recent reports of a novel (new) coronavirus.

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Your actions save lives

Wear a mask, wash your hands, and keep your distance

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The coronavirus (COVID-19) outbreak is changing life for all of us.

The coronavirus (COVID-19) outbreak is changing life for all of us. You may feel anxious, stressed, worried, sad, bored, depressed, lonely or frustrated in these circumstances.

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LAUSD and health insurance providers


LAUSD Switchboard (213) 241-1000
Employee Assistance Program (800) 285-7717
LAUSD Benefits Administration (213) 241-4262
LAUSD  website



Anthem Blue Cross (213) 241-1000
CVS Caremark (for Anthem Blue Cross)  (888) 752-7229
Silver Script (844) 819-3075
Health Net HMO (800) 654-9821
Health Net Seniority Plus (844) 542-0102
Kaiser Permanente / Senior Advantage (800) 464-4000
United Health Care Group (800) 457-8506
Delta Care USA DHMO (844) 697-0580
United Concordia PPO (844) 397-4176
Western Dental DHMO (866) 901-4416
VSP (800) 877-7195
EyeMed Vision Care (866) 723-0514
ReliaStar Life Insurance (877) 236-6564



ADP Spending Account  (888) 678-6684







Whom the beneficiary must notify

The surviving beneficiaries need to notify two agencies:

California State Teachers Retirement System (CalSTRS) or California Public Employees Retirement System (CalPERS)

LAUSD Benefits Administration

Each agency requires a certified copy of the death certificate, in additional to the deceased employee’s name, Social Security Number, and LAUSD employee number; whether the person was on active teaching status, retired, disabled or a beneficiary under the option selection; date of death; and name, address and telephone number of a contact person. It is recommended that the family request at least six certified copies of the death certificate.

A Beneficiary Information Questionnaire will be sent to the contact person within five days of the date CalSTRS receives notice of death. The questionnaire serves as an official acknowledgement of receipt of notification. When the completed questionnaire is returned to CalSTRS, it provides them with the most current information on the decedent’s family and estate. The information is necessary to identify the eligible beneficiaries for various benefits. Most applications for survivor benefits can be taken over the phone. CalSTRS usually pays survivor benefits with- in 45 days of receiving the last required document. However, payment can be delayed if documentation (such as a marriage license or death certificate) is not received in a timely manner, or because of the absence of a valid beneficiary designation form on file with a current beneficiary address.




The California State Teachers Retirement System provides benefits in accordance with established procedures as designated on the member’s beneficiary statement. These benefits could include a lump sum death benefit and either survivor benefits or retirement benefits, according to the circumstances. A few certificated employees have been members of the California Public Employees Retirement System and may have remained in PERS when they became certificated. This usually is when the employee’s first paid status with LAUSD was as a classified employee. In that event, CalPERS should be the retirement system that is notified. The processing for either system requires about three to five months. The addresses for the two systems are:



California State Teachers Retirement System

Claims Section, Member Services Division POB 15275-C, Sacramento, CA 95851 800/228-5453

California Public Employees Retirement System

POB 94211, Sacramento, CA 94229-2711




LAUSD Benefits Administration

This office needs to be contacted in order for beneficiaries to receive the proceeds of the $20,000 life insurance policy provided for each eligible District certificated employee who dies while in active status. Additionally, if the deceased person was covered by an additional group life insurance policy through LAUSD, this office will initiate that process as well.

LAUSD-paid health benefits are only for the life of the employee/retiree. A surviving spouse who wants to continue health insurance coverage at his/her own expense, must notify LAUSD within 60 days of the death of the covered employee/retiree or will forfeit the right to elect COBRA continuation coverage. This is outlined in the Open Enrollment materials that go out each year.

LAUSD Benefits Administration

POB 512298, Los Angeles, CA 90051-0298 213/241-4262; fax 213/241-4247

In person: go to 333 S. Beaudry Ave. LA Email:



LAUSD Payroll Services

When a certificated employee on active status dies, several actions are implemented. Of particular concern to beneficiaries is that the law requires any war- rant for salary due the deceased employee be sent to the Office of the County Superintendent of Schools before distribution to the proper parties. Once approved by the County, the check is returned to LAUSD for distribution to the employee’s designated beneficiary. Also, if the decedent was an active employee, it is a good idea to check the voluntary payroll deductions section of their last salary war- rant. Any organizations for which a deduction is list- ed should be contacted, especially since it could be for insurances or 403b plans.

Contact: LAUSD Payroll Services Salary Delivery Unit; 213/241-3186 or the LAUSD Employee Service Center at 213/241/6670

Los Angeles County Superintendent of Schools

9300 East Imperial Highway Downey, CA 90242




Social Security Administration

Most UTLA bargaining unit members do not pay into the Social Security System through LAUSD. However, some employees may have earned qualifying credits either from previous jobs or second jobs. Contact the Social Security Administration to deter- mine eligibility for benefits: 800/772-1213.



Veterans Administration

If the deceased served in the U.S. Armed Forces, contact the Regional Office of the Veteran’s Administration, 11000 Wilshire Blvd., Los Angeles, CA 90024; 800/827-1000.



Contact the UTLA membership office

Survivors can contact UTLA at 213/ 487-5560 and ask for the Membership Office. That office will check membership records to determine if there are any benefits due the family.



Contact the credit union

There are two credit unions that UTLA members commonly use. They should be contacted to see if the decedent had any open accounts.

California Credit Union 420 N. Rosenell Terrance Los Angeles, CA 90026-4996

213/484-0127 or 800/334-8788

First Financial Federal Credit Union

POB 1110

West Covina, CA 91790




Beneficiaries may be different

It is important to note that the various agencies can only pay benefits to the last beneficiary designated by the employee. These designations may be made at various times through the employee’s career and may be different for each benefit. It is very important that employees take the time to review their beneficiary information so that it reflects their current wishes.



If the death was work related


If an active employee’s death was work related, con- tact the firm listed below.

Gordon, Edelstein, Krepack, Grant, Felton and Goldstein

The Paramount Plaza, Suite 1800 3580 Wilshire Blvd.

Los Angeles, CA 90010 213/739-7000 or 213/487-1520



Plan an appropriate remembrance


How teachers and support personnel are remembered varies widely from site to site and from person to person. Some sites involve faculty, students, com- munity, and the deceased’s family to plan appropriate memorials. Others pretty much ignore the whole thing.

All teachers and support staff members play a vital part in the development of students and deserve to be remembered. An appropriate memorial not only honors the person it provides an opportunity for those whose lives were touched to say goodbye. Whether it’s a memorial service, a scholarship, tree, book, or some other item, it can be a learning experience teaching students valuable lessons about dealing with death and showing respect for the contributions people make in their lives.

Contact the UTLA Communications Department by email at 




LAUSD Hotlines

Please feel free to call the hotline numbers with any questions about the COVID-19 virus.

Students and families can call the mental health hotline for help to manage fear, anxiety and other challenges related to COVID-19. It is staffed by counselors and mental health professionals to provide support in both English and Spanish.

Teachers can also call and get advice on how to connect their students to services.


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If you need immediate emergency assistance, please call 911. If you are experiencing a mental health crisis, you may call our  LAUSD Student Health and Human Services Hotline at (213) 241.3840 Monday through Friday from 6:00am-6:00pm or any of the following agencies (24/7): LA County Department of Mental Health (800) 854- 7771 | National Suicide Prevention Lifeline(800) 273-TALK (8255)

 Click here for Wellness Wednesday resources.